Concierge Customer Service
New Hours:
Monday - Friday 9am - 9pm EST
Saturday 10am - 3pm EST


customercare@frontera.com

or call

800-762-5374

or chat


“Love this company!! So very customer friendly. The merchandise is quality. Will make future purchases without a doubt!”


“Excellent service! Just a parts order but was treated like I was buying a house full of furniture. Fast shipping too!”


“Frontera delivered, with white glove care, our furniture in the time frame promised, and with thoughtfulness at my home. PS, we love the furniture!”

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About Frontera.com
Help & Support
Concierge Service
Customer Service: 1-800-762-5374
Monday - Friday 9am - 9pm EST
Saturday 10am - 3pm EST

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© 1992 - 2024 Frontera® PO Box 22008 Houston, TX 77227 All Rights Reserved.

100% Satisfaction Guarantee

We make every effort to help you make an informed purchase decision by providing you with complete product information (including dimensions and lead-times) before you place your order. We HIGHLY RECOMMEND you request free wood/stain samples and fabric/leather swatches to help you make an informed decision. However, if you decide you would like to return an item for any reason you may do so by contacting our Customer Service department within seven (7) days of the delivery of your order as indicated on the shipping company's proof of delivery. Items returned must be in new, unused condition with all original packaging.

We offer free shipping* to most addresses in the mainland lower 48 United States. If for some reason your address is not eligible for free shipping, we will contact you immediately. There will be no charges made before we do so.

*Some furniture items are oversized and/or fragile and can only be shipped via freight carrier. These items are clearly designated with an non-refundable Oversize Delivery Fee. This fee may be eliminated by adding two or more units to your cart or purchasing multiple items.

Take advantage of this fantastic offer to build a collection of our durable and heavy items, which are quite expensive to ship. Most of our items are packaged "RTA", or 'ready to assemble', and are delivered conveniently to your door by Federal Express Ground shipping. Final assembly of our items is easy and usually takes about 15 minutes with enclosed instructions.