| Style Directory |
Pricing Policy
You can buy from Frontera with confidence. Frontera was founded almost two decades ago as a premium mail order purveyor of high end furniture to resorts, designers, and fine homes, and since 1995 has been the oldest and most established online gallery of premium outdoor furniture.
We value your business and your privacy and security, and hope the following information will answer any questions you have about your purchase with Frontera. If you have any further questions, feel free to call us toll-free at (800) 762-5374. If we are closed or busy helping other customers, feel free to leave a message or to email us. We will be happy to answer your questions!
Payment & Pricing
We believe ours is the widest selection, and the best pricing, for high quality, brand name furniture for the home and garden. If you find a lower price on the same item anywhere else, please give us the opportunity to provide a competitive quote. You need only fax us a copy of an advertisement, catalog page, or written quote to qualify. Please keep in mind that a competitive overall price will include not only furniture pricing but also shipping, handling, and sales tax. We think you will enjoy dealing with Frontera not only because of our superior selection and convenience of ordering, but also for our superior attention to your needs and concerns.
For your convenience, Frontera.com accepts all major credit cards including MasterCard, Visa, American Express, and Discover. When placing a credit card order totaling more than $500.00 (excluding taxes) and with an estimated shipping date of more than eight weeks, a 50% deposit is required at the time of order. All other orders are charged to your credit card at time of order confirmation. You will be notified by email when your order is ready to be shipped to your location. Upon notification of shipment, the remaining balance, if any, will be collected. When entering your credit card information through Frontera’s secure connection, please enter the address and telephone number exactly as they appear on the statement from your credit card company/financial institution. Your telephone information is collected for your security as part of the verification process. Your telephone number will not be released to third parties, and you will never receive a telephone solicitation from Frontera. Please see our privacy policy for more information. For certain orders, many banks and credit card companies require that Frontera.com only ship your order to your credit card billing address, or an authorized, alternate address that has been approved by your financial institution. If you wish for your purchase to be shipped to an address other than one on file with your financial institution, please contact the credit card company/financial institution immediately and ask them to place the new shipping address on record.
Frontera collects sales tax for items shipped to any address within the state of Texas (8.25%). For orders shipped outside of Texas, but within the United States, Frontera is not required to collect sales tax.
For all international orders, please note that Frontera.com cannot be responsible for collecting customs and import duties. Due to the differences in the duty structures that exist from country to country, we ask that you consult the customs office in the destination country for more information.
While browsing our furniture collection, you may encounter items that do not have a posted price. While we strive to provide our customers with all of the information needed to make an informed purchase decision, we have a small number of manufacturers that do not allow product pricing to be posted on the Internet. In these limited cases, we ask that you please contact us for additional information on these fine products. We have a friendly staff of customer service professionals working extended phone hours to provide information on pricing, colors and finishes for all items that do not display pricing. If you wish to purchase one of these items after receiving Frontera pricing from our customer service representatives, you may either return to Frontera.com to purchase online, or we can process your order conveniently over the telephone. As an experienced, factory authorized furniture retailer with multiple physical stores, we are proud of the excellent customer service we are able to provide to you. Our goal is to help our clients enjoy their homes more by providing them top quality furniture in the most convenient shopping experience that current technology allows. Thank you for shopping with us. |
