This product carries a full 1 year warranty against material or manufacturing defects.
CARE & MAINTENANCE
CUSHIONS & UMBRELLA CANOPIES
Before placing cushions on your teak furniture, remove any dust from manufacturing by wiping the furniture with a damp cloth. Teak has oil that occurs naturally in the wood. Expect some of this oil to bleed out following the first few rainfalls. In order to protect your cushions, bring them inside before the furniture gets wet. Stains from teak oil are not covered under warranty. Once the furniture has begun to form a silver-gray patina, it is no longer necessary to bring the cushions indoors. This information also applies to fabric umbrella canopies used on teak umbrella frames.
THE WEATHERING PROCESS
Teak wood furniture, when left outdoors, will form a handsome silver-gray patina. This process will take about nine months depending on the amount of sunlight and rain exposure. (The weathering process will occur faster in moist climates and slower in dry climates.) During the weathering process you may notice “checking” or small cracks that appear in the wood. This is perfectly natural, as wood expands and contracts slightly when left outdoors. Checking is cosmetic only and in no way affects the structural integrity of the furniture. A lifting of the grain may occur on the top edges of the arms and legs. The grain will return to a smooth finish after the initial weathering process. To aid this process, simply clean the furniture with a soft bristle brush as indicated in the cleaning instructions below. Water spots or other discoloration may also occur during the weathering process. These will even out with time, and the furniture will achieve a uniform silver-gray.
The only maintenance necessary for your furniture is periodic cleaning. First, hose down the furniture with fresh water. Avoid spraying the teak with a high pressure hose, as high pressure can erode the surface of the timber. Next, scrub the wet furniture using a soft bristle brush and a solution of 2/3 cup laundry detergent and 1/4 cup bleach in 1 gallon of warm water. When finished, rinse the entire piece with more fresh water to remove any remaining cleaning solution. This procedure is sufficient for general cleaning. For more difficult stains we recommend using Kingsley-Bate Teak Cleaner. This will remove the silver-gray patina and restore the furniture to a light brown color.
TEAK CARE PRODUCTS
Teak Protector. If you prefer to keep your teak furniture a golden color, we recommend using Kingsley-Bate Teak Protector. This is a purely cosmetic application. The product will maintain the golden color for a season and can be reapplied as needed. You should wait two weeks before applying the protector to newly assembled furniture. We suggest you try it on a small area of your furniture first, such as the underside of a chair. We will not be responsible if you apply the product to your furniture and are not satisfied, or if instructions on the label are not properly followed. DO NOT USE OIL on teak furniture that is used outdoors. Oiling outdoor teak may cause mildew or irregular coloring. Teak Cleaner. If your furniture has weathered and you wish to remove the silver-gray patina, we recommend using Kingsley-Bate Teak Cleaner. The cleaner will restore the furniture to a light brown color regardless of how long the piece has been outside. This product requires no heavy scrubbing or polishing and takes approximately thirty minutes per piece to apply. NOTE: this product will not remove the gray color on furniture that has been treated with our Instant Gray product. Teak Shield. Our Teak Shield product protects wood from food and drink stains. A completely transparent product, Teak Shield makes it difficult for stains from red wine, salad oil, and coffee to penetrate wood, so that fresh spills can be wiped away with a damp cloth. The product is also recommended for impeding mildew growth on furniture used in climates where mildew is prevalent. Teak Shield can be used on clean, naturally weathered wood, or on furniture that has been treated with our Teak Protector or Instant Gray. Apply two or more times per year depending on use and exposure. Instant Gray. To create the immediate appearance of silver-gray teak, you may wish to use our Instant Gray product. Using a wipe-on applicator, Instant Gray will change the wood color from brown to gray in about an hour. One treatment is all that is necessary, and then furniture will weather naturally with time and exposure to the weather. A single coat of Instant Gray may be applied for a light finish, or 3-4 coats for a darker finish.
Teak furniture may be left outside all year round without an outdoor furniture cover. Snow and freezing temperatures will not harm the furniture. If you prefer to store your furniture, we recommend doing so in a dry, unheated garage or garden shed. We do not recommend the use of furniture covers, as many varieties do not provide proper ventilation and can make the wood susceptible to mildew growth.
If using your furniture indoors, we suggest you periodically apply a thin coat of paste wax (e.g., Briwax or Johnson’s Wax). Doing so provides teak with additional protection from natural body oils, dirt, and dust.
Kingsley-Bate’s woven furniture is made from the finest quality man-made wicker available. This remarkable material is specifically designed for use outdoors and is exceptionally weatherproof, colorfast, and tear-proof. It is highly resistant to UV rays, chlorinated water, salt water, body lotions, microorganisms, and stains from food or drink. Hand-weaving and subtle variations in the wicker’s color and texture give each piece a unique character and highly natural appearance.
To clean your woven furniture, rinse the frame with fresh water using a high hose pressure. Be careful to avoid any teak details on the furniture as the high pressure can erode the surface of the timber. Optionally, you may wash the woven material with mild detergent and warm water using a soft brush. After washing, rinse with fresh water until there are no soap bubbles remaining. Allow the furniture to air-dry. If using a specialty outdoor furniture cleaner, avoid using a foaming product, as foam cleaners can leave residue in the gaps of the weaving and later attract dirt.
Woven furniture should be stored for the winter in climates exposed to freezing temperatures. Furniture must be stored in an upright position to allow for proper water drainage. Storing furniture upside-down may cause water to accumulate and freeze inside the frame, causing structural damage. Always thoroughly clean your furniture before placing in storage. While the best place to store woven furniture is a dry garage, garden shed, or basement, it may also be stored outdoors using breathable furniture covers.
CLEANING CUSHIONS & UMBRELLA CANOPIES
To clean cushions and umbrella canopies, follow the instructions below. Also refer to the “CUSHIONS & UMBRELLA CANOPIES” information under the TEAK FURNITURE care and maintenance instructions. Cushions and umbrella canopies are constructed using a 100% solution-dyed acrylic fabric. The fabric should be cleaned regularly before debris and dirt accumulate and become embedded. To clean the fabric, brush off any loose dirt, and then wash briskly with a sponge using water and a mild natural soap (Woolite® is acceptable). Water temperature should be no more than 100° F, as acrylic fiber is heat sensitive at high temperatures. Do not steam press, iron, or dry in electric or gas dryers. For removing stains, such as suntan lotion, use a fabric spot remover. You may also contact our customer service department for additional recommended cleaning solutions for specific stains like wine, coffee or paint. Although acrylic fabric does not promote mildew growth, mildew may grow on dirt and other foreign substances that are not removed from the fabric. To clean mildew stains, prepare a mild solution of one cup bleach and two capfuls of natural soap per gallon of water. Spray on the entire affected area and allow to soak in. If necessary, scrub vigorously with a sponge or clean cloth. After cleaning, rinse thoroughly with water to remove any soap residue, and allow to air dry. If a cushion is saturated with water, unzip the cushion and stand it on its edge (zipper side down) in a dry, sunny location. Because our umbrella canopies are removable, they may be machine washed on a gentle cycle using cold water and a mild soap (Woolite), then air-dried. Never use hot water to wash the canopy, as acrylic fiber is heat sensitive at high temperatures and can shrink. Do not steam press, iron, or dry in electric or gas dryers.
Kingsley-Bate recommends that cushions be stored for the winter in climates exposed to snow and freezing temperatures. Cushions should be cleaned and allowed to air dry before placing into storage. Always store cushions in a dry, well ventilated area.
Kingsley-Bate slings are made of 100% vinyl-coated polyester, an extremely durable, fade resistant, and easy to care for fabric. Regular maintenance will help extend the life of the fabric. We recommend cleaning the fabric twice yearly for moderate use, or more often for heavy-use applications. To clean, prepare a solution using 1 Tbsp. liquid dish detergent and 2 Tbsp. bleach mixed in 1 gallon of fresh warm water. Clean the fabric using a sponge or soft cloth dipped in the solution. After cleaning, rinse the fabric thoroughly with fresh water and allow it to air dry. Avoid putting the fabric in direct contact with oil-based products, which may cause the fabric to age more rapidly. If direct contact with an oil-based product occurs, clean the fabric promptly.
Thank you for choosing Kingsley-Bate fine outdoor furniture. With proper use and care, we are confident that our product will provide you with years of trouble-free enjoyment. Your furniture comes with a limited warranty against manufacturer’s defects. Standard warranty periods for each category of furniture are provided below.
For complete details on our warranty or to inquire about service, please call our customer service department at
• 5 year warranty for residential applications
• 3 year warranty for commercial applications
• 1 year warranty for glass table tops, cushions, slings, and pillows
STAINLESS STEEL FURNITURE
• 3 year warranty for residential or commercial applications
• 1 year warranty for slings
• 3 year warranty for residential or commercial applications
• 1 year warranty for glass table tops, cushions and pillows
• 1 year umbrella warranty for residential or commercial applications
• 1 year umbrella base warranty for residential or commercial applications (corrosion not covered)
For questions about products, returns, shipping, and other information, contact Customer Care at 800-762-5374 or email us at firstname.lastname@example.org.